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Inbound Lead Scoring

Separate serious buyers from low-fit inbound leads using fit and intent signals.
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This workflow evaluates inbound leads in near real time by combining fit signals like firmographics, role, and use case alignment with intent signals like page activity, content engagement, product behavior, and conversion context. It produces a normalized readiness score, ranks leads by priority, and routes each lead to the right follow-up motion.

High-priority leads get fast, personalized outreach while lower-fit leads are routed into nurture or self-serve tracks. The score and rationale are logged in the CRM so sales and marketing can understand why a lead was prioritized and improve the model over time.

Who this Agentic Workflow Is For

For Product Marketers and GTM Teams

Customer experiences

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Team workflows

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For Product Builders

Customer experiences

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Team workflows

Discover team workflows you can turn into internal agents, automations, and tools that save time and reduce manual work.

For Teams Focused on the Consideration Stage

Customer experiences

Find ideas for better experiences during the Consideration stage of the buyer or customer journey.

Team workflows

Explore internal workflows that help your team support that stage more effectively.

Make it Yours

Use this example as a starting point, not a fixed recipe.

Copy the flow above as a prompt, markdown, skill, or mermaid diagrom. Adjust the steps, tools, agent and human involvement to fit your real workflow. Then test where users actually get value or drop off.

5 Steps

Collect Fit and Intent Signals
1
Aggregate lead source, form fields, firmographics, demographics, web behavior, product usage, and engagement intent signals.
Tool Call Data
Uses: CRM, Marketing Automation, Product Analytics, Intent Data
Evaluate Lead Fit
2
Use an LLM to assess whether the lead matches the ideal customer profile and extract the key factors behind the fit score.
LLM Call Score
Uses: LLM, OpenAI, Anthropic, Google Gemini

Prompt

Using the compiled data from {leadData}, evaluate the lead's fit and intent by analyzing firmographic, demographic, behavioral, and engagement indicators. Return a readiness score, a fit score, an intent score, and the key factors influencing each.

Rank and Segment Leads
3
Rank inbound leads and assign segments such as high-priority, nurture, self-serve, or disqualify.
Tool Call Segment
Uses: Scoring Model, Rules Engine, Segmentation Engine
Route Follow-Up Motion
4
Route qualified leads to sales or SDRs, send lower-fit leads to nurture, and create the right follow-up task or automation.
Tool Call Workflow
Uses: CRM, Slack, Email Automation, Task Queue
Log Score and Rationale
5
Record the lead score, segment, routing decision, and rationale in the CRM for transparency and continuous improvement.
Tool Call Data
Uses: CRM, Salesforce, HubSpot, Zoho CRM

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User Journey
Team Workflow
Prospect Experience
Customer Workflow
Agent Skill
Prompt Flow
Workflow Plan
User Journey
Team Workflow
Prospect Experience
Customer Workflow
Agent Skill
Prompt Flow
Workflow Plan